Privacy Policy

Last updated: September 2026

At Luvies, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you visit our store.

Information We Collect

We collect information you provide directly to us when you:

• Place an order (name, email, shipping address, payment details)
• Create an account
• Subscribe to our newsletter
• Contact us via email

We also automatically collect certain information about your device and how you interact with our site, including IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send you order confirmations and updates
• Respond to your enquiries and provide customer support
• Send promotional communications (with your consent)
• Improve and personalise your shopping experience

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

Cookies

We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some features of our site.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@Luvies.store.