Shipping policy
Shipping Details
At Luvies, we strive to deliver your order as quickly and safely as possible. Here's everything you need to know about our shipping process.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 7–14 business days |
| Express Shipping | 3–7 business days |
Delivery times are estimates and may vary depending on your location, customs clearance, and other factors outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen shipping method. We occasionally offer free shipping promotions — subscribe to our newsletter to stay updated!
International Shipping
We ship worldwide! Please note that international orders may be subject to customs duties, taxes, or import fees charged by your country. These charges are the responsibility of the customer and are not included in our product or shipping prices.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
Lost or Delayed Packages
If your package appears lost or has not arrived within the estimated timeframe, please contact us and we will do our best to resolve the issue.
Contact Us
For any shipping-related enquiries, please reach out to us at support@Luvies.store and we'll be happy to help.